Q:  What software do your e-books run on?

A:  Our e-books run on Adobe Acrobat PDFS.  This ensures compatibility on virtually all electronic devices.

Q:  What devices will your e-books run on?

A:  Our E-books work on virtually all e-readers, smart phones, PC’s, and Mac computers.

Q:  How do I receive your e-books or profile writing form?

A:  Within minutes of purchasing your e-book or profile writing form, you will receive an email with a download link.  When receiving this link, click the link and you will have your e-book downloaded within seconds.

Q:  How long do I have to wait to have a custom made profile?

A:  Your profile will be delivered within three days of receiving your information.

Q:  Does my profile writing form ever expire?

A:  No.  Your profile writing form never expires.

Q:  Do you offer revisions on your online dating profiles?

A:  Yes.  We offer one revision for each customer.

Q: What is your 99% success rate based on?

A:  Our customer success rate is based on how many customers request a return on one of our products.  Less than one percent of our customers have ever asked for a refund.

Q:  How do I receive a refund if I am not satisfied?

A:   If you are not satisfied with your profile or e-books, just send your receipts and you will receive a full refund. Request must be made within 3 days of receiving your completed profile.  If you request a round of revisions the offer no longer applies.  If you are not satisfied with coaching you must send 3 months of dating receipts that begin after your purchase of the coaching package.

Q:  What are your business hours?

A:  Business hours are from 9Am to 7PM Eastern time.

Q:  How long will it take for a representative of JPompey.Com to get back to me?

A:  Whether you contact us via email, or via phone, all requests will be returned within twenty four hours of any business day.

LIMITED TIME ONLY: All profile purchases come with a free copy of The Online Rules of Love. A $29.99 dollar value, free of charge

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